Flexible,
Available, Responsive
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| We at Sprint pride
ourselves on our flexible approach to Express requirements. We do not just go by the
Regulation Manual. You will find our staff trained to think, to question and to find
solutions. We pride ourselves on our availability - service is available 24 hours a day.
Call Customer Service and we will normally answer the phone in 3 rings - we definitely
won't make calls queue or put you on hold waiting for a Customer Service Agent. Flexible,
available and responsive - phone us, you'll be pleasantly surprised. |
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Biggest
Does Not Mean Best
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| Small enough to give a personal service,
big enough to deliver. Large integrated carriers seem impersonal, you have to fit to their
schedules, and if you don't they can't tailor the service appropriately. Sprint can,
that's where we are different. We are big enough and capable enough to give you complete
peace of mind, yet friendly and small enough to remember it's you, the customer, who we're
here to serve. |
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A
Company That Sees Your Needs
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| A hands-on attitude is adopted by all our
staff - involvement with you and your delivery is paramount. Your Customer Service Agent
can keep you up-to-date on the progress of your shipment at all times. Should there be any
delays or problems we will advise you straight away, by personal phone call.
Proof-of-delivery is available for every package, and we have all the modern monitoring
technology available that you would expect from an Express Company. The difference is we
use the technology to help us, it does not dictate our every move, we are not rendered
helpless by system failures or computer breakdowns, we will not use excuses to prevent you
getting the information you need. We remember and see your needs, not ours |
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Sprint International Express Limited
operates a quality control system approved by Lloyd's Register of Quality Assurance to
standard BS/EN/ISO 9002 : 1994 |
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